Pegasystems, Inc. engages in the development, market, license, and support of software, which allows organizations to build, deploy, and change enterprise applications. The company is headquartered in Cambridge, Massachusetts and currently employs 6,145 full-time employees. Its Pega Infinity is a software portfolio, which helps connect enterprises to their customers in real-time across channels. Its applications and platform intersect with and encompass several software markets, including customer engagement, low-code application development platforms and other. Its Pega Customer Decision Hub predicts a customer’s behavior and recommend the next best action to take across channels in real-time. Its Pega Customer Service application consists of a contact center desktop, knowledge management, chat, omnichannel self-service and other. Its Pega Platform is a software for intelligent automation, which helps to increase efficiency of its clients’ processes and workflows. The company offers various services and support through its Global Client Success, Global Service Assurance, Global Client Support, and Pega Academy groups.